Privacy Policy

1. Introduction

SupplyCircle ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our order and inventory management platform that connects Ontario retailers with local manufacturers and suppliers.

This policy applies to our website, mobile applications, and all related services (collectively, the "Service").

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Company information and business details
• Account credentials and profile information
• Payment and billing information
• Communications with our support team

Business Information

When using our platform, we collect:

• Product catalogs and inventory data
• Order information and transaction details
• Pricing and business relationship data
• Usage analytics and platform interactions

Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system and platform
• Log files and usage statistics

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our platform services
• Process orders and manage inventory systems
• Facilitate connections between retailers and manufacturers
• Provide customer support and technical assistance
• Send important updates and platform notifications
• Improve our services and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations and resolve disputes

4. Information Sharing

We may share your information in the following circumstances:

Business Partners

As a platform connecting retailers and manufacturers, certain business information may be shared between connected parties to facilitate orders and business relationships.

Service Providers

We may share information with trusted third-party service providers who help us operate our platform, including payment processors, cloud hosting providers, and customer support tools.

Legal Requirements

We may disclose information when required by law, such as in response to court orders, government requests, or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication procedures
• Employee training on data protection practices

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability for information you provided
• Withdraw consent where applicable

7. Closed Beta Program

As we are currently operating in a closed beta program, additional terms may apply regarding data collection, usage feedback, and program participation. Beta participants will be notified of any specific privacy considerations related to the beta program.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after such changes constitutes acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: